Employee relationship management is directing relations between the employee and employer to increase employee satisfaction--which is directly related to employee productivity. Employee relationship management can improve the overall business culture and includes such things as communication, conflict management, employee growth, company growth and increased productivity.
Instructions
1. Communication
Establishing effective communication between employee and employer is the first step in employee relationship management. A work environment in which employees feel heard and respected greatly enhances morale. Communication can be in the form of an open door policy, an anonymous suggestion or complaint box, e-mail and instant messaging, for example.
2. Conflict Management
Employee issues can be handled efficiently and effectively by anticipating possible conflicts and creating a procedure for resolving them. This procedure could include a hierarchy for airing grievances and a formal process to do so. Conflict management is directly related to communication and the current methods in place can be used to control conflict.
3. Employee Growth
Employee relationship management offers incentives for employees to become greater assets to the company. Incentives can include employee work reviews, goals and rewards for met goals. Employees that feel valued and rewarded will be better workers.
4. Company Growth
Company growth is directly related to employee growth: When employees are given the opportunity to grow, the company as a whole can grow. Effective employee relationship management can create better employees and draw in a higher caliber applicant. Happy employees increase company moral, which in turn create a better product or service.
5. Increased Productivity
Coupled with company growth is increased productivity. The incentives for employees to grow are typically coupled with goals that are higher than the current standard. The standard productivity for one employee will increase, possibly resulting in fewer employees doing the same amount of work.
